Creative Problem Solving

Creative Problem Solving

Course Code : B004

Workshop : Training

Duration : 2 days Training Course

COURSE OUTLINE

Successful organizations recognize that critical thinking and creative solutions to problems significantly enhance business potential. Today's decision makers must employ a variety of thinking styles, methodologies and creative processes to achieve competitive advantage. After completing

this course, the students should be able to:

· Make better decisions through critical thinking and creative problem solving

· Adapt to different thinking styles in group and team environments

· Foster an innovative environment in your workplace

· Recognize and remove barriers to individual and group creativity

· Systematically analyze a target problem

· Present your ideas clearly and concisely for maximum stakeholder buy-in

· Transform your creativity into practical business solutions

COURSE OBJECTIVES:

In this course, you develop your skills as a critical thinker and problem solver. You learn to leverage your personal thinking preferences using tools and techniques based on cutting-edge technologies.

TARGET AUDIENCE

This course is valuable for anyone who makes decisions at any level of the organization.

COURSE CONTENTS

INTRODUCTION

· Balancing people, processes and tools for optimal decisions

· The business drivers that demand creative problem solving

· Deciphering critical thinking

LEVERAGING PERSONAL THINKING STYLES

The Herrmann Brain Dominance Instrument (HBDI)

· MacLean's Triune Brain Theory

· Assessing your preferred approach to thinking

· Leveraging whole-brain thinking

· Identifying left/right brain dominance

Analyzing personal preferences

· Identifying your own natural brain dominance

· Determining non-dominant approaches

Managing thinking preferences

· Avoiding quadrant bias

· Bridging opposing styles

· Predicting co-worker profiles

UNLEASHING YOUR CREATIVITY

The creative environment

· Setting the creative stage

· The power of positive communication

· Identifying elements that stimulate creativity

· Eliminating barriers to innovation

Group creative thinking

· Brainstorming options

· Challenging assumptions

· Dispelling personal and corporate myths

The iterative mind

· Moving between quadrants

· Valuing non-dominant preferences

· Stretching outside your personal style

Recording the creative process

· Drawing mind maps

· Chart writing

SOLVING PROBLEMS USING ANALYSIS AND PRIORITIZATION

Systematic approaches to problem solving

· Defining criteria

· Focusing on outcomes

· Leveraging left-brain thinkers

· Applying questioning techniques

· Deconstructing problems using stair-step techniques

Analyzing the creative process

· Identifying business-critical ideas

· Categorizing, prioritizing and purging

Avoiding analysis paralysis

· Overcoming the "It won't work here" mentality

· The Five Monkeys Syndrome or "But we've always done it this way"

· Analyzing for outcomes, not solutions

Applying analysis models

· Situation assessment

· Decision analysis

· Problem evaluation

TRANSLATING CREATIVITY AND ANALYSIS INTO PRACTICAL APPLICATION

Organizational politics

· Recognizing the workplace culture

· Maintaining principle-focused goals

The influence of decision-making styles

· Recognizing your own blind spots

· Self-awareness and self-regulation

· Forming a coalition with style opposites

Deploying your decision

· Clearly expressing analysis results

· Ensuring organizational benefit

· Guaranteeing maximum buy-in

PUTTING IT ALL TOGETHER

Integrating your solution into the business

· Creating a whole-brain presentation

· Setting post-presentation goals

· Adjusting communication to thinking styles

· Transforming confrontation into communication

Continuing your development

· Conducting self-checks

· Being persistent: a key trait of successful creatives

· Building a creative atmosphere

YOUR PERSONAL DECISION-MAKING TOOLKIT

· Your personal thinking style

· Your stakeholders' styles

· Flexing to colleagues' styles

· Committing to your Personal Action Plan

· Checklists for success