Leadership Skills

Leadership Skills

Course Code : B009

Workshop : Training

Duration : 2 days Training Course


Leadership is a year long social science In Leadership, students have the opportunity to learn the basic concepts of leadership skills, parliamentary procedures, group processes, organization and planning.

This course studies three levels of leadership: the individual, the team, and the organization. It is designed to expose students to a variety of leadership perspectives and practices in order to enhance individual development and effectiveness as a leader. We will focus on a repertoire of practical and theoretical leadership principles. We will examine historic and contemporary organizational leaders and their complex roles in managing organizational issues. However, “thinking good ideas about leadership does not necessarily result in doing good leadership”

By the end of this class you should:

  1. Use various styles of leadership and determine what type of leadership behavior is appropriate for the situation.
  2. Know the basics of the "science" of human motivation including the theories of McGregor and Hertzberg.
  3. Be able to apply basic management skills, ideas and principles that will be allow you to function more efficiently as a construction supervisor.
  4. Be able to lead by setting goals, by communicating openly and by setting a good example.
  5. Be able to coach your workers to obtain the desired results.
  6. Be able to get commitment from your workers and maintain control of your work crews


· To understand the main conceptual approaches to organizational leadership, and their strengths and weaknesses,

· To understand the key principles and practices of leadership in order to improve leadership skills,

· To be able to apply organizational leadership concepts through critical thinking,

· To be able to evaluate the effectiveness of particular organizational leadership styles.


The course is beneficial for all the professionals at any level of organizational hierarchy who are leading or managing others or a group of people.


Introduction to Leadership

A. Introduction

B. Approaches to Leadership

Focus on Self

C. Consciousness of Self

D. Building the Foundation

E. Congruence: Personal Values, Skills & Leadership

F. Commitment and Passion

Focus on Group

G. Collaboration and Communication

H. Meaning Making and Community Building

I. Coming to Shared Vision

J. Facilitating Groups

K. Leadership and Change

L. Working with Groups

M. Controversy with Civility

Focus on Society

N. Citizenship

O. Critical Components of Leadership

Leadership & Team Building

Leadership & Team Building

Course Code : B008

Workshop : Training

Duration : 2 days Training Course


Transform your workgroup into a true team--cooperative, productive, and motivated. Learn the techniques used by the most successful team leaders. It provides students with an opportunity to increase their understanding of leadership theory, examine how attitudes about themselves and others influence leadership behavior, and stimulates the development of new skills through demonstration and practice. After completing this course, the students should be able to:

  • Increase awareness of personal/professional effectiveness relative to working in groups;
  • Increase ability to see collaborative nature of leadership; and
  • Increase knowledge of leadership techniques and theories;
  • Apply new knowledge and skills to make decisions in work on the campus and in the community; and
  • Develop a plan for personal improvement relative to leadership skills.


  • Master leadership skills
  • Understand the nature of conflict

· Create a workplace that supports and encourages teamwork and


All the professionals at every level of organizational hierarchy who are working as a team either for overall business objectives or for a specific project assigned with.


A. Theory and Concept of Leadership

    • Building the Foundation
    • Leadership in the University Community
    • Leadership in Culture, Society and Community

B. Personal Skills Development for Leadership/ Individual Values

    • Personal Values and Skills
    • Communication and Leadership
    • Building Community
    • From Personal to Shared Vision
    • Leadership Styles
    • Leadership and Ethics

C. Group Dynamics of Leadership/ Group Process Values

    • Group Theory and Team Building
    • Group Problem-Solving
    • Making Decisions

D. A Personal Leadership Agenda/ Community-Societal Values

    • Your Personal Philosophy of Leadership
    • The Critical Components of Quality Leadership

Dealing with Change

Dealing with Change

Course Code : B006

Workshop : Training

Duration : 2 days Training Course


In response to technological advances and the need to improve performance, organizations face frequent changes to workplace structures and procedures. To effectively implement change, an organization must develop and administer a successful change strategy that integrates the contributions of both people and process. After completing this course, the students should be able to:

· Manage change through the total integration of people and process

· Design and implement a framework for managing change

· Evaluate best practice approaches to people and process for delivering successful change

· Reduce the impact of risk while maximizing the benefit of change

· Overcome resistance to change by opening and using effective communication channels

· Assemble a practical toolkit tailored to the needs of your organization


In this course, you gain the knowledge and skills to guide the people in your workplace through the process of change. From the variety of tools and techniques available, you build a customized change toolkit to put your change vision into practice.


This course is valuable for managers and professionals responsible for managing and implementing change.



The characteristics of change

· Factors affecting change

· Managing change for organizational and customer benefit

· The importance of a customized approach

Developing an integrated change strategy

· Creating a vision and rationale for change

· Understanding the interaction between people and process


Translating the vision into a mandate for change

· Defining the change and its impact on the organization's resources

· Assessing the tools, processes and methods available for implementing change

· Creating a dynamic vision linked to change outcomes

Recognizing and working with key players

· Leveraging the change sponsors

· Appointing a change champion

· Identifying individuals affected by the change

· Generating a team approach


People and their approach to change

· Choosing the appropriate leadership style to match the change requirement

· Enhancing participation with adaptive leadership skills

· Achieving collaboration and buy-in through motivation

· Exploring the impact of group dynamics vs. individual contributions

· Reducing resistance to change with incremental and transformational approaches to change

Using process to deliver quality change

· What constitutes a best practice approach

· Highlights of ITIL, CMMI, PMBOK and others

· Leveraging process to support change

· Evaluating the process benefits and pitfalls for program management, project management and change management

Measuring progress toward the final change outcome

· Linking measurement to deliverables and the change vision

· Develop a customized measurement methodology for your organization

· Creating a balanced people/process performance report card

· Maintaining dynamic communications throughout the measurement process


Creating a risk/change relationship

· Supporting a proactive approach to risk

· Defining the components of risk

· Creating a multidimensional risk plan

Implementing the risk/change action plan

· Optimizing WIIFM (what's in it for me?)

· Acknowledging and resolving conflicts to balance the risk/change relationship


Reducing resistance to change

· Cascading the change vision and rationale throughout the organization

· Translating the vision to day-to-day deliverables

· Closing the loop and utilizing feedback

Barriers to effective communication

· Overcoming negative stereotypes

· Personalizing the change message

· Recognizing the potential of diversity within a change program


· Reviewing current change practices in your organization

· Identifying the opportunities to improve the management of change

· Selecting the right tools and techniques to create an integrated change toolkit


Influencing Skills

Influencing Skills

Course Code : B007

Workshop : Training

Duration : 2 days Training Course


Today's leaner, flatter and virtual organizations comprise complex webs of relationships. Managers and professionals are often accountable for projects in which they have no direct authority over many of the contributors. After completing this course, the students should be able to:

· Achieve goals by instilling trust and cooperation

· Convince others to buy into decisions

· Deal effectively with difficult people

· Use knowledge and competence rather than position and status to influence


· Create a climate that promotes commitment

· Improve your ability to overcome resistance and inertia in others


This course helps you successfully collaborate with others working at all different levels and functional groups to accomplish your objectives. You focus on the specific skills, behaviors and attitudes that enable you to achieve desired results without relying on the use of authority.


This course is valuable for anyone who relies on influence rather than authority to achieve his or her goals.




The characteristics of influence

· Influence as opposed to manipulation

· Hierarchical vs. influence relationships

· The power of collaboration

· Influence in a matrix structure

The influence process

· Gaining support from others

· Five critical conditions for influence

· How to avoid disempowering yourself

Your personal influence profile

· Analyzing current working relationships

· How to evaluate your influence strengths

· Identifying areas for improvement

· Knowing who's important to your work and to whom you are important

· Assessing your leadership style

· Evaluating how you influence your coworkers and managers


Laying the groundwork for expanding your influence

· Learning from movers and shakers

· Conducting systematic self-checks

Empowering yourself and others

· The six types of power

· Using personal vs. positional power

· Inspiring loyalty and commitment

· Sharing power in the interests of organizational goals

· Involving others in decision making

Communicating effectively

· Establishing immediate rapport

· Avoiding common misunderstandings

· Listening skills that increase your influence

· How to decide what you want and ask for it

· Using outcome-based techniques


Managing change in your organization

· Influence levers: assessing and improving organizational climate

· Implementing changes successfully

Building your power base

· Developing and increasing your power base

· Linking power bases with conditions for influence

Selecting influence strategies

· The six major strategies

· Choosing the most appropriate strategy

· Avoiding influence traps

· How to work with resistance


Establishing and maintaining trust

· Building trust-based relationships

· Working with organizational politics

· Maintaining ethics and integrity

· Dealing with multiple perspectives

· Assessing your political savvy

Networking for results

· Building alliances

· Establishing trade relationships with peers and managers

· Developing your networking skills

· Finding networking opportunities

· Identifying and tapping into the informal power structure

· Persuading across organizational boundaries

Obtaining meaningful commitments

· Eight commitment strategies

· Getting commitment from new employees

· Recognizing lack of commitment


Influence formulas for getting action from others

· The basic influence formula

· The ultimate success formula--when all else fails

Bringing out the best in people

· The "know-it-alls"

· The "passives"

· The "dictators"

· The "yes" people

· The "no" people

· The "complainers"

Practicing leadership

· Winning practices of exemplary leaders

· Developing your leadership profile

· Taking leadership actions where needed

· How to foster a collaborative environment

· Building consensus and followership

· Accomplishing the extraordinary


· Applying your new influence skills back on the job

· Achieving results in real-world situations

Creativity & Innovation

Creativity & Innovation

Course Code : B005

Workshop : Training

Duration : 2 days Training Course


This course is designed to assist individuals and organisations to create and innovate, to generate new ideas that enable them to survive and prosper in today’s highly volatile and competitive business environment and contribute to securing future success.

It provides examples of successful companies who have achieved outstanding results through innovative approaches and incorporates exercises that encourage those attending to apply the thinking, tools and techniques discussed to their own specific organisations.


The course teaches methods for stimulating creative thinking and provides tools and techniques for generating new ideas.


Anyone who has a desire to develop their own creative thinking abilities and wishes to create a climate of creativity and innovation in their organization.


Facing the challenges of change:

Risk and opportunity in an age of discontinuity.

Strategic innovation:

What is it and how do you create it? Innovating to create competitive advantage.

Coming up with new ideas:

Tips and techniques for improving your personal creativity.

Building a culture of innovation:

Demanding, demonstrating and fostering innovation and creativity in your organisation.

Learning from the leaders:

Some leading innovative companies: What they have achieved and how they achieved it.

Specific tools and methods for solving problems, overcoming obstacles and generating new ideas. Explanations and examples of morphological analysis, mind mapping, psycho-synthesis, brainstorming , force field analysis and other proven techniques.